Privacy Policy
Your privacy matters to us at Modern Portal Works
Information We Collect
When you contact us for corporate flower arrangements or gift services, we collect information you submit voluntarily. This covers your name, company name, email, phone, delivery addresses, and details for your floral needs. We also collect payment information at checkout, though it is processed securely through our payment partners.
For our corporate clients, we might obtain extra business data such as company registration details, preferred delivery times, and budget constraints to tailor our services to your needs.
Our site automatically gathers technical details when you browse. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to improve site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Modern Portal Works values your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or when required by law.
We may share essential information with trusted service partners who assist in running our business. This includes delivery partners, payment processors, and tech service providers. These partners are contractually bound to protect your data and use it solely for the services they provide.
We may disclose information when required by law, a court order, or government request. We may also share it to safeguard our rights, property, or safety, or that of our customers and employees.
Data Security Measures
We prioritize safeguarding your personal information and implement suitable technical and organizational measures to protect it. This includes secure data storage, encrypted communications, and restricted access to personal data within our organization.
Secure Storage
Personal information is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to safeguard information during transit between your device and our systems.
Limited Access
Only authorized personnel who need information to provide services have access to customer data.
Although we employ strong security measures, no method of transmission over the internet is completely secure. We continually update our security practices to counter evolving threats.
Your Privacy Rights
You have important rights concerning your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or restrict how your data is used.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal data only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary by data type and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: three years after last service interaction
- Payment transaction records: seven years for tax and accounting requirements
- Website analytics data: about two years for service improvement analysis
- Marketing communication preferences: until you opt out or two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our site. Cookies help us remember your preferences and evaluate site performance.
You can adjust cookie settings in your browser. Some cookies may need to remain enabled for full site functionality. For detailed information about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy covers only Modern Portal Works and our site. We are not responsible for the privacy practices of external sites.
We suggest reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When material changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.
We invite you to check this policy periodically to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, would like to exercise your privacy rights, or have concerns regarding how we treat your data, please get in touch with us.
Contact Us About Privacy
Modern Portal Works Privacy Team
95 Bloom Street, Chelsea
Chelsea, United Kingdom SW3 2SY
Email: info@modernportalworks.pro
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within seven business days.